Cookie Policy
Contents
1. Cookie Policy
1.1 Introduction
1.4 Use of Cookies in AI, Chatbots, and Digital Platforms
1.6 Cross-Border Considerations
1.7 International Data Transfers
1. Cookie Policy
Cookie Policy for Grieve & Lombard
1.1 Introduction
Welcome to Grieve & Lombard. We are committed to protecting and respecting your privacy. This Cookie Policy outlines our use of cookies and similar technologies on our website and digital platforms. By continuing to use our services, you are agreeing to our use of cookies in accordance with this policy.
1.2 What are cookies?
Cookies are small text files that are placed on your device when you visit websites. They are used to remember your preferences, understand how you navigate through our site, and provide a secure online experience.
1.3 Why do we use cookies?
We use cookies to make our website work efficiently and to enhance the functionality for you, our clients. They help us to understand how our website is being used, which enables us to improve your user experience. Additionally, we use cookies to personalize content and ads, to provide social media features, and to analyse our traffic.
Types of cookies we use
- Essential cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
- Social media cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks.
1.4 Use of Cookies in AI, Chatbots, and Digital Platforms
We utilize AI and chatbot technologies to enhance your experience and provide efficient, personalized services. These technologies may use cookies or similar tracking technologies to remember your interactions, preferences, and history with our services. In addition to our website, we operate various digital platforms, including mobile applications and client portals, which may use equivalent technologies unique to such platforms.
1.5 Consent and Control
We are committed to ensuring that you have control over the use of your data. Upon your first visit to our website or digital platforms, you will be prompted to provide consent for the use of cookies and similar technologies. You will have the option to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your preferences at any time through our Cookie Consent Manager or your device settings.
1.6 Cross-Border Considerations
Grieve & Lombard operates on a global scale, and our digital platforms are accessible to users from various jurisdictions. We are committed to complying with all applicable data protection and privacy laws in each country where we do business. This includes, but is not limited to, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other relevant local laws.
1.7 International Data Transfers
We may transfer, store, and process your information in countries other than your own. Our procedures and safeguards are designed to protect your information and comply with legal requirements wherever we operate. When we transfer your data across borders, we take steps to ensure that your privacy rights continue to be protected as per our privacy policy and in accordance with legal requirements.
1.8 Local Regulations
For users accessing our website from outside the UK, we ensure that our cookie policy is adapted to meet the local regulations. This may involve providing additional disclosures, obtaining explicit consent, or offering enhanced control over cookie preferences.
1.9 Transparency and Updates
We believe in transparency regarding the use of your data. We will regularly update this policy to reflect any changes in our use of cookies and related technologies, ensuring that you are always informed about how we use your data. If we introduce new technologies or platforms that affect data usage, we will update this policy accordingly and provide you with clear information about these changes.
1.10 Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at info@grievelombard.co.uk.
