Cookie Policy
Grieve & Lombard Ltd — www.grievelombard.com/uk/
Version: V4 Effective: 20 October 2026 Supersedes: Cookie Policy V3, 16 August 2026
This policy explains how we use cookies and similar technologies on our UK website and on our digital platforms, including client portals. Read it alongside our Privacy Notice.
It applies to our UK site. Users reaching us through www.grievelombard.com/za/ should see the South African cookie policy published there.
Cookies are governed by the Privacy and Electronic Communications Regulations 2003 and, where they involve personal data, by the UK General Data Protection Regulation and the Data Protection Act 2018.
Contents
3. Your consent and how to change it
4. What we set, and for how long
6. Data protection and international transfers
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They remember your preferences, help us understand how the site is used, and support a secure online experience. We use the word “cookies” here to cover similar technologies such as pixels, tags and local storage.
2. How we use them
- Essential — necessary for the site to function. These cannot be switched off.
- Performance — to measure how the site is used and improve it.
- Functionality — to remember your preferences.
- Targeting and social media — only where you consent.
3. Your consent and how to change it
On your first visit you will be asked whether you accept non-essential cookies. You may accept all, reject all non-essential cookies, or set your preferences individually. Rejecting non-essential cookies does not stop you using the site.
You can change your choice at any time through our cookie consent manager, and you can delete or block cookies through your browser settings.
We do not treat continued use of the site as consent. Non-essential cookies are set only after you have chosen to allow them.
4. What we set, and for how long
The cookies we set are listed below. Durations are the maximum; your browser may shorten them. Some are placed by the provider on its own domain and are governed by that provider’s cookie policy. You can see and change your choices at any time in our cookie consent manager.
__hs_cookie_cat_pref — HubSpot. Records the cookie choices you make in our banner. Type: Essential. Duration: 6 months.
_GRECAPTCHA — Google (reCAPTCHA). Protects our website forms from spam. Type: Essential. Duration: 6 months.
_ga, _ga_[ID] — Google Analytics. Distinguishes visitors and sessions so we can see how the site is used. Type: Performance. Duration: Up to 2 years.
__hstc, hubspotutk — HubSpot. Recognises returning visitors and links an enquiry to the visit. Type: Performance. Duration: 6 months.
__hssc — HubSpot. Counts the pages viewed in a visit. Type: Performance. Duration: 30 minutes.
__hssrc — HubSpot. Detects when a new visit starts. Type: Performance. Duration: End of session.
_gcl_au — Google Ads. Measures whether our Google adverts lead to enquiries. Type: Targeting. Duration: 90 days.
_fbp — Meta. Measures our adverts on Facebook and Instagram and shows them to people who have visited our site. Type: Targeting. Duration: 90 days.
Cookies on linkedin.com — LinkedIn. Measures our LinkedIn adverts and shows them to people who have visited our site. Type: Targeting. Duration: Set by LinkedIn; see its cookie policy.
Cookies on facebook.com and doubleclick.net — Meta and Google. Measure our adverts on their own platforms. Type: Targeting. Duration: Set by each provider; see its cookie policy.
5. AI and digital platforms
Where we use AI-assisted or chatbot features on our website or client platforms, these may use cookies or similar technologies to remember your interactions and preferences.
That is separate from our use of AI tools in delivering professional services, which is dealt with in our Privacy Notice.
6. Data protection and international transfers
Grieve & Lombard Ltd is a UK data controller. Where cookie or platform data is transferred outside the United Kingdom we apply the safeguards set out in our Privacy Notice — the UK International Data Transfer Agreement, or the UK Addendum to the European Commission’s standard contractual clauses, supported by a transfer risk assessment.
Our Privacy Notice sets out in full how we handle personal data and what rights you have.
7. Changes and contact
We may update this policy to reflect changes in our use of cookies or related technologies. The version and effective date above tell you which version applies, and changes are recorded below.
General questions: enquiries@grievelombard.co.uk. Questions about personal data: Lester Lombard, lester@grievelombard.co.uk.
Version history
V4 — 20 October 2026. Cookies listed in full, with provider, purpose, type and duration, rather than by reference to the consent manager. Google Analytics, Google Ads, Meta, LinkedIn and HubSpot cookies identified from the live site on 20 October 2026.
V3 — 16 August 2026. Statement that continued use of the site constitutes consent removed; consent is now given only through the consent manager. PECR named as the governing regulation. Version and effective date added. Data protection contact aligned with the Privacy Notice.
v2 — July 2026. Not versioned by date. Superseded.
Also removed in V3: references to the EU General Data Protection Regulation and the California Consumer Privacy Act, neither of which governs this site; and the claim to operate “on a global scale” and to comply with the laws of every country in which users are located. UK law is now named directly.